Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking
Units of competency FBPCDS3002 Plan and deliver a wine tasting event FBPWIN2003 Conduct sensory evaluation of wine FBPCDS2001 Conduct a standard product tasting SITHFAB002 Provide responsible service of alcohol FBPWIN3001 Evaluate wines (advanced) If you require RPL Kits with comprehensive benchmarking
manage and maintain quality systems for food processing FBPFSY4001 Supervise and maintain a food safety plan FBPFSY5001 Develop a HACCP-based food safety plan FBPTEC4007 Describe and analyse data using mathematical principles MSL975038 Conduct sensory analysis MSMENV472 Implement and monitor environmentally sustainable work practices Elective units BSBPMG430 Undertake project work FBPCHE5002 Produce acid-coagulated soft cheese FBPCHE5003 Produce a range of rennet-coagulated cheeses FBPCHE5004 Produce acid and heat coagulated cheese FBPCHE5009 Carry out sampling and interpret tests for cheese production FBPFST4006 Apply food preservation technologies FBPFST5003 Construct a process control chart for a food processing operation FBPFST5004 Specify and monitor the nutritional value of processed food FBPFST5007 Monitor the development and implementation of a food QA system If you require RPL Kits with comprehensive benchmarking
health and work practices SIRXOSM002 SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control SHBBBOS007 Apply cosmetic tanning products Group B: General elective units SHBBCCS005 Advise on beauty products and services Group B: General elective units SHBBFAS004 Provide lash and brow services Group B: General elective units SHBBHRS010 Provide waxing services Group B: General elective units SHBBMUP008 Apply eyelash extensions Group B: General elective units SHBBMUP011 Design and apply remedial camouflage make-up Group B: General elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)
charge and replace batteries and jump-start vehicles AURSCA102 Present automotive products and services for sale BSBTEC201 Use business software applications SIRRINV002 Control stock AURACA103 Build customer relations in an automotive workplace AURAFA001 Use numbers in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)
Unit Knowledge Guide-MSFFDM4009 Match furnishing style and materials to customer requirements Course Core units FNSCRD401 Assess creditOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner